Over the course of the last few months, hospitality managers have become more and more aware of the impact of inflation on business. From soaring energy costs to increases in food costs, more than a third of UK restaurants and pubs have made changes to their daily operations just to stay above water. In a time when maintaining a positive and optimistic outlook can be difficult, it is important to remember managers’ roles during times of inflation.
Despite the challenges and struggles the hospitality industry is continuing to face, there are some practical ways to help reduce the effects of inflation on business and customer satisfaction. Managers and employers can play a significant role in reducing inflation’s impact both in the short-term as well as the long term.
In this article, we will be discussing 5 ways managers can minimise the impact of inflation on business in pubs and restaurants. Learn how Shoes For Crews can help support the hospitality sector during this challenging time in business.
1. Avoid understaffing and overordering
Restaurants and pubs by nature are known to be fast-paced environments. Servers, bartenders and hosts spend the majority of their shifts on their feet and moving quickly from place to place. One of the ways to promote a healthy workplace culture is to be conscious of staffing and scheduling.
Reduced opening times were said to be a far more common occurrence in the hospitality sector than in other parts of the UK economy. Food waste is another major issue that restaurants face, especially in recent years. Being aware of scheduling issues and being careful to not to order excess supplies will help restaurants effectively reduce costs during tighter times.
2. Analyse trends and automate processes through automation software
In a world where technology develops rapidly and business is constantly evolving, more and more restaurants are adopting automation and forecasting software. Alleviating some of this day-to-day stress managers can encounter so they can focus on motivating staff and keeping them safe and protected at work.
By allowing processes like scheduling staff, forecasting profits and losses and seasonal sales trends to be automated, restaurants can predict anticipated costs and changes. Though purchasing automation software can seem expensive at first, the investment will pay off significantly in the long run. And it will in turn reduce uncertainty around the impact of inflation on business and cost of goods and shift focus to where it really matters: customer and employee satisfaction.